The legacy system of California’s Department of Insurance’s (CDI) Investigations Division did not meet business or employee needs. Users were required to conduct calculations and construct documents. Because there was little uniformity across the State, users also often had to engage in lengthy processes in order to access information held in regions distinct from their own. Trinity Technology Group offered to implement a system capable of facilitating business processes and utilizing employee time more effectively. The solution allows users to carry out a number of business operations with greater speed, accuracy, and security.